Key4 Helpdesk

System Requirements

Minimum Specification

To access BC the minimum system specification must have:

  • An active Internet connection
  • Internet Explorer 5.5
  • A valid email address
  • Minimum screen resolution of 600*480

Recommended Specification

Where possible, we recommend the following specification:

  • Broadband Internet connection
  • Internet Explorer 6 or higher
  • A valid email address
  • A screen resolution of at least 800*600 pixels (1024*768 preferred)

Other Browser Types

Other browser types have been used to access BC and appear to work well, however we have only thoroughly tested Microsoft Internet Explorer 5.5 and higher; therefore other browser types are not supported.

When I login to BC the text appears too large – why?

This occurs because you are using a version of Internet Explorer earlier than 5.5. Please visit www.windowsupdate.com and install all ‘Critical Updates' to resolve this issue.

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