New & Existing Customer Enquiries

We discuss requirements, what you are trying to achieve, and propose solutions to your requirements free of charge.

Quotations

When we provide a quotation, we take into account the objectives and what is trying to be accomplished.

For example if we provide a quotation for a networked printer, it may also be useful to provide options for set-up and configuration of the printer on the network, and configure users computers to print.

Rigorous Testing

Every service we deliver is rigorously tested prior to completion.

Managed through Business Central, all communications received are readily available in one central area, providing extensive job details, and checklists that require both technical and customer sign-off.

Centralised IT Management

Key 4's innovative application – Business Central – means that all your IT management can be performed from 1 simple location using the same interface.

Simply login, and view the status of your company’s backup, when the last virus was found, update a page on your web site, or view your account activity.

Login to a full demo account

Support

Key 4 has a wide range of support services that are appropriate to each of our 4 service areas - Your Image, Networking, The Web, and Business Central. In each area we provide simple and effective access to technical support.

As well as more standard forms of support, we are also fully aware that prevention is by far the best solution.

This is particularly visible throughout our Network Support Services that allow companies to outsource the management of critical services such as Backup, Anti-Virus and Security, as well as a range of on-site services to suit your requirements.